We strongly support funding for home-related services such as home health, personal care, transportation and the basics such as home delivered meals. Programs such as these help individuals avoid entry into nursing homes or other long term care facilities. Should an individual have to enter a nursing home, we work to ensure that they receive good care while they are a resident of the facility.
It is important to note that many Missouri health care providers promote and maintain good services for individuals in their care. This includes services in the home as well as institutional care.
It is equally important to mention that there are also individuals and companies working in the long term care arena who do not provide good services resulting in the abuse and neglect of individuals in their care.
The Missouri Coalition for Quality Care was created to help those who can not help themselves. It is sad that some seniors have become forgotten citizens. You can help change that by joining us in our mission. Help us eliminate abuse and neglect in our State.
If you are aware of abuse or neglect of a senior citizen, please contact:
The Missouri abuse/neglect hotline at: 1-800-392-0210.
MCQC is a member of The National Consumer Voice for Quality Long-Term Care (www.nccnhr.org)
Vital Estate Information Document This form will assist you in pulling all the information concerning your loved one concerning their financial information, such as information on wills, bank accounts, property, insurance etc.
If you need Adobe Reader to view PDF documents go here.
Radio Interview October 23rd
Ann Bickel, MCQC Board Member, will be interviewed on KUNQ Big Country FM 99.3. This station is in Houston MO. She will be interviewed after 8:00 a.m. Please listen if you can.
Thank you for your interest in the Missouri Coalition for Quality Care and helping the elderly and disabled citizens of Missouri. For online donations use the "Donate" button below. Or go to our "Donations" page.
October is Resident’s Rights Week, click here for more information.
Are Missouri's Children More Important than Missouri's Seniors?
MCQC recently learned that the Missouri Adult Abuse Hotline is no longer available 24 hours a day. In 2008 with little or no announcement, the Department of Health and Senior Services decided to staff the hotline only from 7:00 a.m to midnight. If you call during those hours you will speak to a person who will take the report. If you call between midnight and 7:00 a.m you will get a recording.The recording gives you four options:
If an emergency call 911.
If you are facility representative calling about an emergency situation, call the emergency number previously provided to the facility.
If a mandated reporter calling after hours, you are given a website to go to, to fill a mandated reporter form and then fax to a DHSS number.
All others callers wanting to talk to a hotline representative, the representatives are available from 7:00 a.m to midnight 7 days a week. Please call back during those times.
When we asked DHSS why they had changed the hours, we were told it was due to cost of staffing the phone(s) during the midnight to 7 period and a lack of calls coming in during that time frame.
In checking with the Missouri Child Abuse and Neglect Hotline, it is available 24 hours a day, 7 days a week. So no matter when you call you will talk to a hotline representative.
So we ask, are Missouri Seniors not as important as Missouri’s children? let us know what you think at firstname.lastname@example.org
Paul Pepper visits with Ann Bickel about getting older, living longer and the mission behind the Missouri Coalition for Quality Care, which is there for those who are receiving long-term care. This was aired on September 23, 2014 at Radio Friends with Paul Pepper.
We have linked this video on our facebook page at: